Christopher S. Apache Junction, AZ on 05/03/2016
My mom referred me and every time I’ve dealt with them theyve been great. Today Kevin P. came out and helped save my family from the heat. He was on time, extremely polite and knowledgeable, and took the time to explain the problem to me and even offered some tips. Great guy and excellent service. I would recommend them to anyone.
Shari S. Scottsdale, AZ on 8/19/2015
WONDERFUL company and people! HIGHLY recommend! This week, I called them at 6:30 p.m. after discovering my old A/C unit wasn’t working. Trey, the service technician, arrived shortly thereafter. Trey is absolutely the most helpful and knowledgeable tech you could ever meet. After what I’m sure was already an exceedingly long day for him, he still took the time to explain everything, including ALL of my options for a new unit vs. a fix of the old one. In addition, he provided a portable A/C unit to help keep a few rooms cool until the unit could be replaced!! That night, the owner, Scott, even stopped by to look over everything. They replaced my unit, and the installers, Bryan and Alex, were GREAT – professional, timely, knowledgeable, and they did a fantastic job. Honestly, ALL of the people at SMW are the BEST!!
Val C. Buckeye, AZ on 9/9/2014
I have used SMW for many years for routine maintenance on my a/c and heater. I knew the unit was old, but for years they have been repairing it as needed, until finally they gave me the opinion that it needed to be replaced. I had to wait a couple days for the scheduled replacement, and during that time the a/c died completely. Scott came out to my house in the evening, just to see if there was anything he could do to get an extra day or two, but no luck. They moved up my installation time, and there was no charge for the extra service visit. I love my new unit and would never consider using any other company for my a/c needs.
Andrea C. Phoenix, AZ on 6/20/2014
I had a new A/C installed yesterday 6/19/14 and they did not leave until 10pm after starting at 8:30am. They are dedicated and honest! I give major props to the owner Scott who came by about 9pm to help his crew out. I would recommend this company 100 times over!
Linell L. Peoria, AZ on 3/12/2014
I received air conditioner service today and was very favorably impressed. Service tech Kevin was a very helpful and polite young man. We will Definitely recommend their service to our friends.