AC Not Cooling? Phoenix Troubleshooting in 5 Steps
A 10-minute checklist from Phoenix's family-owned HVAC contractor. Fix the easy stuff, know when to stop and call for help — and don't damage your compressor doing either.
(602) 992-1930Check the thermostat
Set to Cool. Setpoint at least 3°F below room temp. Fresh batteries. Fan on Auto (not On).
Replace the filter
Gray, matted, or older than 60 days = replace. A clogged filter starves airflow and can freeze the evaporator coil solid.
Reset the breakers
Flip the outdoor disconnect and indoor breaker off for 5 minutes. Restore power. Wait 5 more minutes before switching the thermostat to Cool — modern compressors need this anti-short-cycle delay.
Inspect the outdoor condenser
Turn power off. Clear leaves, cottonwood, and dust from the fins. Rinse gently top-down with a garden hose. Restore power.
Clear the condensate line
Locate the white PVC drain outlet outside. Hold a wet-vac to it for 60 seconds. Fixes most indoor drip-pan overflows and 'AC turns off after a few minutes' problems.
Stop and call a pro if…
You smell burning, see heavy ice on the refrigerant lines, hear grinding or hard-start banging, or the breaker trips twice. Refrigerant work is EPA-regulated — never DIY. Call (602) 992-1930.
